Below are quick guides that would have been communicated via SNS or Demosphere regarding training guides. We’ve separated guides into club and league items, referee guides are up next! If you have any issues with the guide please contact Demosphere Support – support@demosphere.com or other modes of help via Demosphere listed below. If you require additional assistance from SNS please contact Lindsay at programs@soccerns.ca
Club / Club Admin Items:
Team Managers:
NS Team Guide (For Team Managers – including how to print Game Reports (Game sheets), report scores and standings etc)
League Items:
SNS Leagues: Division Structure Setup Guide (once this is complete, please let me know)
Referee Guides:
Coming soon!
Up next…. TeamNet an SNS guide to send to your manager/ coaches and the end user (parents). This will give the ability to parents/ team staff to download the TeamNet app and sync their league schedule to their calendars. This will also give the ability for team managers to communicate with team members.
Thank you for your time and patience during this transition, if any of you are struggling with team rosters, team staff, game reports (Demosphere’s term for game sheets), please connect with support@demosphere.com. Or via alternate methods of communications listed here:
- WebChat
- Chat with us through the Support Chat embedded directly into the product dashboard.
- Chat hours currently are 9AM – 6PM ET.
- Email
- Send us an email anytime at support@demosphere.com – all emails to this address will automatically create a case that will be tracked via our internal Salesforce CRM.
- Online Case Creation
- Submit a question or support case to us using our online Submit a Case option.
- Give us a Call!
- If you prefer to chat with us via phone, we can be reached at:
- 703-536-1600, Option 2
- 800-949-9440, Option 2
- Phone hours currently are 9AM to 6PM ET
- If you prefer to chat with us via phone, we can be reached at:
With a new strategic partnership with Soccer Nova Scotia(SNS). SNS is a member of Canada Soccer. Demosphere Canada will provide a fully integrated solution for SNS and its 60 member Clubs. Additionally, these Clubs represent over 22,000 youth soccer players across the Province.
Furthermore, the newly formed partnership will provide best-in-class solutions for youth sports management. The fully integrated system will include online registration, team and roster management, league scheduling, referee assigning, content management and communication toolsacross all levels of users.